Please login or create an account to access the Customer Support Portal
Not registered? Create an account
Forgot your password? Reset password
More details on this page are coming soon, for direct support you have 3 main options:
Option 1: The quickest and easiest way to get support, is to join the discord server and message me directly! I will always respond to messages as quickly as I can there, through most waking hours of the PST time zone.
Option 2: You can email me directly at admin@dcufix.com, I will respond to you as soon as I can. There’s also additional direct contact information on the receipt provided to you after purchasing.
Option 3: You can submit a contact request form. I have the form for this linked at the bottom of every single page of this website. This will notify me in multiple ways, and I will return your contact request as soon as possible.
There will be a dedicated FAQ page coming shortly, but I want to cover the most commonly asked question by people reaching out to me: When will the SD Card arrive?
Answer: You should have received an email from UPS with a tracking number, typically within 24 hours of placing your order. This tracking number should tell you exactly when it arrives. The standard turnaround for most package is 3-7 business days.
I’m always happy to read and respond to your emails, so feel free to reach out!